Privacy Policy

1. Introduction

Mosaic Collective (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website themosaic.agency (the “Site”) and use our services.

By accessing or using the Site, you agree to the terms of this Privacy Policy. If you do not agree, please do not use the Site.

2. Information We Collect

Personal Information

We may collect the following personal information when you voluntarily provide it to us:

• Full name
• Email address
• Social media handles and profile links
• Location / city of residence
• Follower count and audience demographics
• Portfolio links and media files (photos, videos, documents)
• Content niche and areas of expertise
• Any additional information you provide in application forms or messages

Automatically Collected Information

When you visit the Site, we may automatically collect:

• IP address
• Browser type and version
• Device type and operating system
• Pages visited and time spent on pages
• Referring website or source
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect for the following purposes:

• To process influencer and creator applications
• To match creators with relevant brand campaigns
• To respond to inquiries and contact form submissions
• To send campaign opportunities and updates (with your consent)
• To improve our website, services, and user experience
• To comply with legal obligations
• To detect and prevent fraud or abuse

4. How We Share Your Information

We may share your personal information in the following circumstances:

• With brand partners: When you apply for or are matched with a campaign, we may share relevant profile information (name, social handles, follower count, portfolio) with the brand partner for that campaign.
• Service providers: We may share information with third-party service providers who assist us in operating the Site, hosting data, or delivering services (e.g., hosting providers, analytics tools).
• Legal requirements: We may disclose information if required by law, regulation, court order, or governmental request.
• Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

We do not sell your personal information to third parties.

5. Media Uploads

When you upload media files (videos, images, documents) through our upload portal, these files are stored securely on our servers. Uploaded files are not publicly accessible via the internet and are only reviewed by authorised members of the Mosaic Collective team for the purpose of evaluating applications and campaign suitability.

We retain uploaded media for as long as necessary to fulfil the purpose for which it was submitted. You may request deletion of your uploaded files at any time by contacting us.

6. Cookies

We use cookies and similar technologies to enhance your experience on the Site. Cookies are small text files stored on your device that help us analyse site traffic and customise content. You can control cookie preferences through your browser settings. Disabling cookies may affect certain features of the Site.

7. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required or permitted by law. If you request deletion of your data, we will process your request within 30 days, subject to any legal obligations to retain certain information.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal data we hold about you.
• Rectification: Request correction of inaccurate or incomplete data.
• Erasure: Request deletion of your personal data.
• Restriction: Request that we restrict processing of your data.
• Portability: Request your data in a structured, machine-readable format.
• Objection: Object to processing of your data for certain purposes.
• Withdraw consent: Where processing is based on consent, you may withdraw it at any time.

To exercise any of these rights, please contact us using the details below.

9. Third-Party Links

The Site may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties. We encourage you to review the privacy policies of any third-party sites you visit.

10. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that a child under 16 has provided us with personal data, we will take steps to delete such information promptly.

11. Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date. We encourage you to review this policy periodically to stay informed about how we protect your information.

13. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us through our contact page.